Privacy Policy
Effective date: October 21, 2026
This Privacy Policy explains how Sapienta collects, uses, and protects your personal information when you join the Sapienta VA Hiring talent pool.
1. Purpose of collecting and using personal information
Sapienta (the “Company”) processes the personal information of candidates for the following purposes:
Creating and managing your candidate account; verifying your eligibility to join the talent pool; administering and grading the Sapienta Aptitude Assessment (SAAT) and the Korean verification; building the candidate profile the Company provides to client companies; introducing you to client companies and supporting the hiring process; responding to your inquiries; and sending notices related to the service.
2. Personal information we collect
Registration: name, email address, password, country of residence.
Profile: date of birth, education including school name and major, region and city, phone number, messenger handle, desired hourly rate, skills, short bio, work experience, résumé, portfolio link, profile photo, TOPIK level and score report, and the name, score and certificate of each other language test you record.
Assessment: your answers to the SAAT or the Korean verification, time spent, session records, and the resulting grade.
Identity documents (collected only after a client company decides to hire you): government ID, an identity verification photo, a criminal record certificate, and a diploma.
Service usage: sign-in records, access IP, cookies, and activity logs needed to keep your account secure.
3. Retention period
The Company retains your personal information while your account is active. If you request deletion, we delete your information within 30 days of your request, except where a law requires us to keep certain records for a set period.
If your account was blocked, still had a retake waiting period, or had used a referral code when it was deleted, we keep a one-way encoded form of your email address together with that status. It cannot be turned back into your email address, and it is used only so that the same restriction applies if you sign up again. A retake waiting period is removed once it ends.
If you referred someone or signed up with a referral code, the referral record (the code, its status, the referrer’s note and any reward recorded) is kept after either person deletes their account so that the reward can be settled. The link to the deleted account is removed from that record.
Identity documents are retained only for as long as needed to verify your identity for a hiring process, and are destroyed once that purpose is fulfilled.
4. Providing information to client companies
Client companies do not have accounts on this service. When a client company is hiring, the Company provides that company with the parts of your profile relevant to hiring, either directly or through a limited, access-code-protected page that shows only these items: your name, your profile photo, your age, country, region, city, short bio, education, work experience, skills, résumé, portfolio link, your verified SAAT grade, your SAAT score for each section, your Korean verification grade, your Korean verification score and per-part results, your TOPIK level, and the name and score of each language test you record.
The Company does not provide your date of birth, contact details, identity documents, or your TOPIK score report to client companies; only your age is shared. The Company does not sell your personal information, and does not provide it to any third party other than as described here without your consent or a legal requirement.
5. Entrustment of personal information processing
To operate the service, the Company entrusts parts of processing to the following providers: Supabase (authentication, database, and file storage), Vercel (service hosting), and Resend (sending service emails).
6. Overseas transfer and storage
The Company stores candidate data on servers located in Singapore (Supabase, ap-southeast-1 region). By using the service you consent to your personal information being transferred to and stored on those servers.
7. Destruction of personal information
When personal information is no longer needed, the Company destroys it without delay. Electronic files are deleted so that they cannot be recovered, and any printed material is shredded or incinerated.
8. Your rights
You may at any time access and correct your profile from your dashboard, request a copy of your personal information, request deletion of your account and data, or request that processing be suspended.
You may also pause your talent pool listing at any time so that client companies can no longer find your profile.
9. Security
The Company protects personal information using encrypted connections, access controls that limit each candidate to their own records, and separate storage for identity documents. No method of transmission or storage is perfectly secure, and the Company continuously works to improve its protections.
10. Privacy officer
The Company has designated a privacy officer who oversees the processing of personal information and handles candidate complaints and remedies.
Email: privacy@sapienta.world
11. Changes to this policy
This Privacy Policy takes effect on the effective date shown above. If the Company adds to, deletes, or corrects this policy, it will give notice at least 7 days before the change takes effect.
